OOKISA Hair Products - Promises, Promises

by admin on March 17, 2009

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The other day I was surfing the internet and stumbled across an advertisement for the OOKISA hair products.  The advertisement stated it regrows hair, so of course I had to immediately inspect it. I quickly clicked on to the link and was taken to the OOKISA website. I was greeted by the little cartoon above, which I have to admit, is super cute. In fact it actually is a little animation, and her hair goes from short to long on a loop. I want to preface this post by saying I am not trying to attack the product, but I have some serious issues with the claims they are making on their website. I have no issue with the hair volumizing, extra shine claims, I definitely think that is possible with a really nice shampoo, but hair growth?

Their website states the following, “In addition, these ingredients improved hair flexibility, enhanced moisture retention and stimulated key factors involved with the growth of new hair. This resulted in an overall youthful appearance to hair.”

What are the key factors? I searched the product list and found a:

Fortifying Shampoo” which the company states “powerfully cleanses and removes polluting and clogging substances that damage hair and keep you from achieving optimum hair thickness.” Contrary to what some may believe, clogged pores do not cause hair loss. Having said, that it is nice to be squeaky clean, so okay I’ll bite, and say this may be a nice quality shampoo for having clean hair.

They also offer a “Replenishing Conditioner” which states “moisturizes hair and is lightweight,” big plus for thin hair gals, but still haven’t seem the active growing agent.

I spot a  “Instant Volumizing Souffle” which I admit sounds quite tantalizing to my follicles. Do I put it on my head or eat it? I love soufflé!

And lastly my eyes rested on the “Nighttime Follicle Renewal Serum” product. EUREKA! The site states “This formula not only prevents thinning, loss and splitting.” Wow it does more..? A few lines down I read that it actually “Anchors hair to the scalp.” What? How does it do that? Krazy glue? Because let me tell you, at this point the only thing that probably will keep my hair in my head is a little help from Elmer’s or the Krazy glue folks. I am certainly going to need more than a water lily or some white peony tea.  They are really making some big claims. I didn’t see minoxidil listed anywhere in any of the ingredient lists. Minoxidil is the only FDA approved topical product that can actually regrow hair.

I have to give them credit for a beautifully done website, with flowers growing out of their bottles and hair growing on a cartoon, it appears quite sophisticated, but they failed to tell the reader what is “IN” the products that are the “key factors involved with the growth of new hair.” Point it out! Is it the “Fragrance (Parfum)” ? Inquiring minds want to know. We are a bunch of antsy hair loss women.  Less flowers more facts!

The product in and of itself probably is a nice shampoo/ conditioner / volumizer combo, and I’d have no qualms about using it myself for those things. But the turn off for me is the claims of helping to stop hair loss. Don’t use this as a marketing tool, it is a serious issue. Stick with what the product is, or provide the active ingredient that actually grows hair. Their gallery offers no before and after pictures, which I would think if you were going to makes such claims you would back it up with a little visual evidence. Although, with technology today pictures can be doctored up, so you can’t really trust those either.

If you do decide to visit the site, spare yourself, don’t click on the “gallery” link. I almost had dry heaves looking at all the gorgeous beautiful hair. :)

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Filed under female pattern hair loss, hair loss, womens hair loss

{ 56 comments… read them below or add one }

1

Kimberly 03.17.09 at 1:56 pm

I’m curious, have any of you ladies on the list tried this product? I have been a sucker for so many shampoos already that make bold promises they need keep….

2

Ariz 03.17.09 at 4:48 pm

I’m glad you wrote this, its about time this product got some attention! I too was trying to find out more about the product. I searched and searched and searched for product ratings on the satisfaction/delivery of OOKISA on its promises, but there seems to be none on the world wide web. Unfortunately these money-hungry-greedy-leeches only want to exploit our condition & have no sincerity to back up their claims. :(

3

Purple Sky 03.17.09 at 7:05 pm

Hello, Ladies!

I also got very curious and I signed up for their no risk trial offer (which gives the pill, the souffle, and the serum). I was desperate due to my recent hair loss and as mentioned, that cartoon is supercute. Before my trial, I looked everywhere for a review but couldn’t find any - which surprised me because I saw their ads in many places.

I must say, the souffle REALLY pumps up the volume - the first time I tried it, I was shocked that my hair looked so voluminous - but without looking frizzy. Let me tell you - I’ve tried a lot of products in the market for volumizing but nothing worked like this souffle. It made my head look full of thick real hair. I actually used it a few times for an evening out for a date or such - but I realized that I couldn’t purchase the souffle alone - I didn’t want to grow too dependent on it and stopped using it - I’m already psychologically dependent on Toppix, a hair loss concealer and I cannot leave home without it. I couldn’t imagine being dependent on another product, which would be super expensive to purchase (as I will explain below, I wasn’t going to use the other two items in the package).

I felt funny ingesting something that I didn’t know the details of the drug action so I didn’t try the pills. I tried the serum, which felt pretty nice, invigorating (like peppermint on your skin), but felt kind of sticky. I currently use Toppix (as mentioned), and I wash my hair every other day (due to the time it takes to style my hair to look natural) and I just couldn’t figure out a good way to combine the two - basically, using the serum on Toppix would have made a terrible mess so I stopped using the serum in a few days (again, I did not feel too safe putting something on my skin when I didn’t fully understand how it worked).

I would buy the souffle alone, as a hair styling aid because my hair really looked amazing with it. I would call it perhaps the best styling aid ever, for volumizing my thin limp hair. However, until I real up more on the drug actions of the pill and the serum, I do not wish to purchase these, or the set of three, which is how the company is marketing them. Please share your experience of using either the serum or the pill and I am actually curious.

4

Purple Sky 03.17.09 at 7:15 pm

Update:

After I posted the previous comment, I went to the company website and learned that they stopped offering the pills that they sent to me. I guess they realized that people were turned off like I was about ingesting something mysterious and unknown!
I also see that the souffle is available for $27.95 - it seems pretty expensive but for the effect that I saw, I might buy it and use it for special occasions (if and when I run out of the current one I have). I cannot speak for the shampoo and the conditioner that are now a part of their package. It sounds like such a nice idea to have “natural” products to improve our hair condition, but it seems like the company is struggling to find the right way to market their products (as evidenced by the company pulling out their pills from the market and rearranging their “free trial offer”). Or rather, perhaps the company does not have much to base their claims on. I still stand by what I said earlier about the souffle, though - it works really great and I *almost* stop caring about how it works.. I look amazing with it. It’s amazing how hair loss can make someone who is rational and intelligent (moi) to lose all ability to reason (sigh..).

5

Maria 03.18.09 at 11:03 pm

Hello Purple Sky-

I signed up with the cute trial offer that they had. Anyway, I was the one who got the Night Serum , Shampoo and Conditioner but not knowing the $100 every 2 mths secret contract. I opened the beautifully boxed goods and tried the serum…I must have pumped the 8 maximum since I have such thin and fine hair (inherited from my father side). It dried pretty quickyly and I went to bed. The next morning, I used the shampoo and then I conditioned leaving the conditioner for more than 3 minutes. Then ran to work with my hair still wet. I was so amazed when my hair dried….it was so shiny and sexy looking. I had some people asked me if I did anything to my hair…it’s almost like when you just colored your hair…so shiny. The next day, I didn’t shampoo and condition my hair…just damped it. Again, I quickly went to work and let the natural air dry my hair….surprisingly it still looked good…and so soft. Then I noticed a little black hair where I soaked a thinning spot.

Although, I am not saying that the product worked for me and may for you. I am just saying that you really have to try it. Besides I spend more than $100 every 2 months eating out at lunch…I’ll just have to take a brown bag from now on just to get the “look” that I so envy from other Asian women with gorgeous shiny dark hair. I never had that even in my youth days.

6

Maria 03.18.09 at 11:09 pm

By the way, the pill I believe is made of Biotins which you can find at GNC — Hair & Nail Pills! Or, you can have Jello for snack….gelatin is good for your hair and skin as well as nails. But I think the most effective is the Flax Seed Oil which you’ll notice how nice your skin and hair in about a week. Given you also cut alcohol from your diet.

7

admin 03.19.09 at 12:53 pm

Hi Everyone - Thanks for sharing your thoughts on OOKISA Products. I personally don’t think it can grow hair, but I’d buy it if it just made my hair “look” fuller and nicer. I’m BIG on the hair products, I have every type of pump, spray and volumizer.

I do wish that manufacturers of products would be *honest* with what the product can deliver. So many empty promises can leave us feeling quite lost and defeated. I respect honesty more and am more likely to use a product that says it will just make it LOOK fuller because that is honest. There are some great shampoos and sprays that can make it look fuller, but just as Nioxin isn’t going to grow hair, I doubt this one will either.

xoxo

8

KAREN 03.27.09 at 1:30 pm

Yes, I among others have fallen victum to the OOkisa products. I ordered the 30 day free trial for 5.95 for the fortifying Shampoo, Repl. Conditioner and the Night time Follicle Renewal Serum, plus 22.95 for the Instant volumizing souffle. I have tried this for about a week and have not been impressed. My hair is baby fine with using no products. I have no volume unless I use voluminizer. The shampoo makes my hair feel, lets see…strawlike until I use the conditioner and then it is SO soft I can’t do anything with it. Even using the Instant Volumizing Souffle I couldn’t see a difference. I have use the Nighttime Follicle Renewal Serum. I used about 8 dolips and massaged into my scalp. Yes after about 5 minutes I could feel the tingle but haven’t noticed any new growth. I know…it takes longer than a week to notice new hair growth. I am sending my products back for a refund. I can’t see paying 100.00 a month for something I am not sure about. If you have money you can throw out the window then I recommend this (if you have the time to wait for results.) I have no patience and know there is some cure for thicker hair out there that does not cost 2 arms, 4 fingers and a leg.

9

Mike 03.30.09 at 6:56 pm

Ladies, don’t waste your time. As a guy with thinning/receding hair, the only thing that even remotely helped my hair loss is a combination of minoxidil and finasteride along with vitamin supplements like b-complex, biotin, MSM, flaxseed oil, green tea capsules, soy, grapeseed extract and L-carnitine. I also eat more fish and soy and green tea (Japanese sushi and miso) and less red meat and soda. It took years of trial and error but now I have very few shedding problems and thicker hair. Basically speaking, if the ingredients in Ookisa don’t match the above ingredients I use, I know it’s a scam and trust me…I’ve tried most every shampoo out there that’s claimed to regrow hair.

10

erica 04.02.09 at 10:11 am

I used Ookisa’s Shampoo, Conditioner and Follicle renewing serum for 30 days. It made my hair smell really nice ( like jasmin ) and left my hair soft and shiny. My hair kept falling out and there was no difference as far as thickness or regrowth. I get the same results with Pantene. Anyway I sent back the product and Im hoping they didnt take the 100$ from my card.

11

Noreen 05.02.09 at 3:28 am

Hello Ladies,
I fell for their add for a “free” sample….Ookisa is a rip off as far as their tactics to sell their product. You get a “free” sample my butt…you get to try the product for 30 days and if u do not send back unused portion they bill you $100 for the free sample plus every 2 months you get billed another $100 and get more product that you never even ordered. I am now into this for $200 and I have no new hair growth. they will get the unused portion back this time. But I was already charged $200 does any of this seem fair???

12

Sherry 05.11.09 at 3:11 pm

Hello everyone, well I liked reading everyones comments but I must say I love my shampoo and conditioner. People have said my hair has never looked so nice and that it looks thicker and it even feels thicker. I am not saying I have alot more hair but it does look better and softer! I havent tryed the other products but I plan too. I will keep in touch.

13

Ava 06.13.09 at 7:16 pm

This product is what fried my hair and started my hair loss.The 1st time I used it my hair dried babyfine , it has always been thick and heavy.It then became brittle and still(3 months)continues to snap off. I’ve lost about half my hair from this ,I only used it twice , the dryness and breakage started immediately.I had no problem before this, my husband wanted my hair to grow faster,It was to the middle of my back, now it’s above my shoulders.I look like Rosanne Rosannadanna.

14

KAY 06.17.09 at 8:00 am

IT IS AWFUL— MY HAIR HAS NEVER BEEN DRIER OR LESS ATTRACTIVE—-4 USES—-EACH PRODUCT(EXCEPT THE CONDITIONER) SEEMS TO DRY IT MORE—- DID I MENTION IT IS NOT SAFE FOR COLOR TREATED HAIR>>>

15

Pat48 06.19.09 at 5:22 pm

I have tried the shampoo and conditioner. They do make your hair feel good and have a nice shine. I didn’t try the fortifier because it contains sulfur and I break out if I use it. I tried the ‘free sample’ just pay shipping (about $6). I plan on sending the rest back because it is to expensive for me.

16

Heidi 06.23.09 at 4:48 pm

Really too expensive to keep on using. I found it seemed to make my hair thicker when used in hard water. I took it on my travels where the water is softer and my hair did not seem as thick. Maybe just a coinincidence. I should just start saving up for a really nice wig.

17

Ava 06.28.09 at 11:32 am

My hair continues to snap off…..

18

Bev 07.07.09 at 10:24 am

If you have issues with gluten do not buy this product. I just received mine in the mail and have only used it 3 times, but it is making my hair fall out so I contacted the company. The customer service representative was not able to tell me if the products contained gluten; however, she did direct me to the ingredient list. I very quickly discovered that all their products contain this nasty substance (wheat)…hence the itchy scalp and hair loss.

19

Cindy 07.08.09 at 10:20 am

I’ve tried the shampoo and conditioner and I love them both. I have yet to try the serum.

20

Olga 07.14.09 at 7:37 am

I’m sitting in front of my computer and can’t decide whether I should keep my trial set of OOKISA hair system. I love how my heir looks like, it has more volume now and I think that I stopped loosing my hair. I’m not sure about the renewing serum though – I don’t know if it works and if I’m ready to keep paying a long dollar for something that may not working. The price is a key issue. I have to decide if I’m ready to pay $90 every two months to have my hair “fluffy”. Maybe I will end buying only shampoo and conditioner, which I really love…

21

Caroyn 07.20.09 at 5:22 am

I haven’t used this product nor do i intend to ,it’s too expensive.  The oils that I make for my hair, coupled with vitamins and ingesting flax seed  oil gives me volume and the shine for a fraction of the cost.   For those of you who have lost hair using this product maybe you are allergic to an ingredient in the shampoo.  Most (90%)shampoos contain sodium laureth sulfate which can destroy the scalp.  Unless this shampoo claims it doesn’t contain this ingredient , Its most likely has it in it.  For those women, I would suggest you use shampoos that are all natural (no sodium laureth sulfate or parabens).

22

Amy 07.24.09 at 7:29 pm

Caroyn,
I’d love to hear which oils you use besides the flax seed.
Thank you!

23

Juliet 08.03.09 at 5:22 am

I was also looking for reviews, and found quite a few — most with negative opinions, which is rare on review sites. This must be pretty bad stuff. The one that stood out was from a woman who stopped using the product when she started growing hair in places that ladies don’t want it to grow. It appears this product might contain unlisted active ingredients that aren’t even approved for use by females. Perhaps the FDA should get involved here ….

24

jen 08.31.09 at 6:14 am

Just wanted to say that Jason’s has a great shampoo. It has a thick hair product and it definitely works.

25

Arlene 09.13.09 at 5:26 am

THIS IS A SCAM….cancel ASAP and hope you get your money back!

26

Abbey 09.13.09 at 11:37 pm

Be careful, ladies! There is no “free trial” on ookisa products, unless you send back to them all the products, even empty, plus the original box, BEFORE of the 30 days! Otherwise, you will be charged on $100.00! If you wanna keep the products, you will only receive the next shipment AFTER you be charged on ANOTHER $100.00. Read the fine print… They do not play clearly with costumers… So you decide!

By the way, the souffle really works! But it is too much expensive to me…

27

rzarbldrnnr 10.09.09 at 2:17 am

Thanks for the info everyone! I too have wanted to try Ookisa products but was wary. After researching all information, it is just an ad campaign. They state as seen on CNN or CBS News but it is the same ad! Who knows if they are safe to use? My hair was thick and long until I tried various hair products, and styles. Ookisa is tempting but I’ve decided to (-go back to my old stand by-) condition my hair with egg and mayonnaise, braid it nightly, and keeping my scalp moisturized often and covering my hair with scarfs, hats -until- and I hope soon- it grows back!!

28

dylan 11.07.09 at 5:03 pm

ookisa has practiced a cheating business through their advertisement where it mention you will get free sample for 30 days trial but it did not really mention that you need to return it to avoid auto charge in their advertisement. They put this condition in their mail and if you not really pay attention on this mail, you might become a victim of their product. Besides, it will auto charge you for every two month with sending their product to you although you not really order their product. I really feel like how come no law action on this kind of company and i feel really frustrated on this kind of business practise.

29

Laurelle 11.13.09 at 10:16 am

I have never posted a comment on any product I’ve used, but felt compelled to do so for Ookisa since I found it to be amazing!I have always had very thin, fine hair and have spent way too much money on so many different products that claimed to grow hair but showed no results. But after using the Ookisa nighttime serum for just a few months, my hair is fuller, thicker with great body and it is actually growing very fast. I love this stuff! I have extremely sensitive skin, however I have never experienced any irritation from this product. I ordered mine from EBay, rather than getting soaked by the Ookisa scam direct from the manufacturer. I plan on using Ookisa nighttime serum until my hair gets to my waist, which won’t take long with this great product.

30

Jo Ann 11.19.09 at 2:02 pm

I got the “free sample” of the OOKISA HAIR 8 loss package of the shampoo, conditioner and serum for hair growth. I’ve used it for about 2 months now and have had NO results. And today when I when online to check my bank balance this company had charged me $89.98 and I have not received any more products or asked for any. STAY AWAY FROM THIS ADVERTISMENT.

31

Wantresources 11.21.09 at 3:44 pm

Has anyone heard of using emu oil on the scalp??? Ever tried it?

32

Ro 11.22.09 at 8:54 am

I have to agree with Jo Ann. While it states you have 30 days to use the product, the best thing to do is cancel and return the products prior to the end of the 30 days. I really don’t see how a company can expect someone to see results in 30 days, especially with hair products. I paid the $89.98 and have used the products. I did notice that one of my thinning areas did seem to have an increase in hair by using the Nighttime Follicle Renewing Serum. I only wash my hair once or twice a week (not good to wash thinning hair every day unless it’s exceptionally greasy) so I don’t know if the shampoo and conditioner added to the result. HOWEVER, I canceled the account and will use regular shampoo until I can find a proven product for thinning hair that doesn’t cost a fortune.

33

Lynn 11.22.09 at 11:52 am

I would like to know if anyone has actually returned the so called samples and not been charged for additional shipments that they did not order. I ordered the samples for 6.00 and didn’t realize I would be charged 90.00 after 30 days. I kept my box and the number to call. I wonder if I should call earlier than the 30 day trial expiration so I can get it back in the mail in time for them to receive it before the 30 days is up.

34

brandi 11.24.09 at 11:44 am

I think the shampoo and conditioner are amazing!!! As far as hair growth I am not sure about yet because i just started using the products. Well worth the investment!!

35

Maggie 11.30.09 at 9:50 am

Lynn- I would like to know the same thing. Has anyone not been charged after sending back?

36

Ashley 12.02.09 at 11:41 am

Bottom line, I think the result is just going to vary from person to person. I live by the rule that “if it sounds too good to be true, it probably is”. There are so many products out there that are FAR less expensive, and can give the same result as what this company claims. It seems to me that too many people are getting ripped off and not getting the results they desire. I think the best bet for anyone would be to contact your physician/dermatologist, and see what product would be best for YOU, as an idividual. I, too, have also heard that the more organic shampoos/conditioners are better for you hair altogether. Also, healthy eating habits, lifestyle, consistancy in diet, viatmins, etc. will also affect your hair growth……. Just a thought……. I almost got sucked in. But when you step back and look at the big picture, there is too much left unsaid.

37

deborah 12.04.09 at 5:23 am

why do i want this shampoo any help on what it can do there are so many shapoos out there ive bought them all i need trust right now on wha the product does

38

Mary 12.04.09 at 10:36 am

Trial period is a rip-off. Charged my account even though I cancelled membership. Certainly not worth $90.00

39

teresa 12.04.09 at 12:36 pm

I READ EVERYONES COMMENTS AND THANK YALL FOR EXPLAINING ABOUT OOKISA I ORDERED IT JUST CAME IN TODAY HAVENT USED IT YET FROM WHAT I READ FROM EVERYONES COMMENTS IM NOT SO SURE I WANT TO TRY THIS PRODUCT I HAVE THICK HAIR ALREADY AND I SURE DONT WANT IT FALLING OUT I JUST WANT TO GROW IT BACK OUT LONG LIKE IT USE TO BE SO IF THERE IS BETTER PRODUCTS OUT THERE PLEASE LET ME KNOW

40

Alexis 12.10.09 at 6:04 pm

I have been using this product for about 2 weeks and I do like it very much. My hair is medium texture but I have a lot of it. For many years, I’ve battled losing it evenly all over and it growing back in. Well, the past few months it’s increased and I can’t even fix my bangs to look good anymore. To see my long hair everywhere was freaking me out. I’ve had biopsies, blood work, etc. No clue why it’s happening. I’m in the beauty industry and decided to give it a try. Where you could see the breakage around the hairline, is now growing! I don’t have long strands of hair all over the place or in my tub, brush, etc. My hair is soft and shiny and I do color it. I’m 46 so I suspect some of this is hormone related - add massive stress and bingo! I became desperate though because one more month of this and I would have needed a wig. No, I cannot afford it really, but I will sacrifice something else if it means keeping what I have left on my head. If you can afford it, it’s really a nice set even if it just makes your hair look nicer. Think about all the money you’ve spent so far… and will keep spending.

The only thing that really bugged me is that they ARE making false claims that it grows hair. I think it has properties that are simply slowing the process of it falling but regrowth? Probably not… Time will tell. I also don’t like that there is no information on the products especially the vitamins. I bought those and you can go to the drugstore and buy Stress Tabs… same thing. This has Stinging Nettle Root in it though and that has been used for centuries for many skin disorders, etc. So it might help some but not worth the price or risk if you take medications. Additionally, I would LOVE to see the serum available separately. I do NOT think the whole program is necessary - nice, but not necessary.

I feel for all of you… I’m fighting this all the way but it’s a scary thing. Hang in there and at least give it a try.

By the way, I have extremely sensitive, allergy-prone skin with both eczema and rosasea. This does not irritate me in the least but don’t use too much! Use only what you need. You may only need 4 pumps if your hair is baby fine.

I wish you much success and health in the New Year! Be well.

41

StayWaa 12.17.09 at 9:00 pm

If you will read the comments that rave about the product here— they are all written in a very particular style– ie, the style that PR/ copy editors use to sound “real” when ranting about how “great” a product is. But if you read them all– you’ll notice the “advertising agency” style to the writing. They’re all fake. People who work for the company google the product and when they find a site like this that is looking for “what do you think?’ they chime in with more false claims. This product is BS. Stay away.

42

Briauna 12.24.09 at 1:36 am

I used this product for the trial period of 30 days. It made my hair look amazing for the first two weeks. I hated the shampoo but loved the conditioner. I returned it before the 3o day trial so they would not bill me and found that a month or two after stopping it’s use, my hair started falling out and getting really brittle. I dont know if this is a direct result of stopping it’s use or if it’s just me but I think my hair was fine before I started and wish I hadn’t tried it.

43

Alexis 12.28.09 at 6:18 pm

I’m not raving, I’m not endorsing. Simply stating my personal experience with my health and the product. I’m not an advertising exec and I do not have time to BS… Ultimately the reason I stay away from such things. I simply thought my experience would be helpful. My 2nd and last post… sorry ladies. This is a serious issue and I won’t be put down by anyone. Best of luck to all you. This is really a most difficult thing to deal with.

FYI - I DID return the product. Although I saw some improvement, it wasn’t enough to keep at that price. Nice product but I need to see a huge improvement to buy anything. This is just too expensive for something that isn’t so promising. They also wouldn’t accept the mousse or vitamins back. I never opened them… Now THAT is total BS! :)

I wish you all a healthy, Happy 2010!

44

Jeannette 01.07.10 at 7:39 am

Hi
I didn’t try it, and I don’t want to say any other product will actually grow hair. But you can find products with the same ingredients (including gluten free) in any big health food store…and definately cheaper priced! I have thin long hair, and used to buy the same brand for over 20 years-then they changed the formula-so I am still searching for “the right one” now. But I don’t do “chemical” ingredients, so my hair is better looking than most people’s.

45

Cyd R. Herrmann 01.11.10 at 7:20 am

Just watch out for this company, Ookisa. It is nothing special, and if you should forget to cancel their trial period you will be charged $90.00 the next month. Believe me when I say that it is just one big ripoff. Cyd

46

NancyLMF 01.11.10 at 10:14 am

January 11, 2009 - I have been using all 3 products from Ookisa since August 2008. I have begun getting new hair growth on the top of my scalp as my hair stylist/colorist claims she is seeing new hair growth and has shown the hair growth to me! I use the shampoo, conditioner and night-time spray on my scalp every day. I plan to continue using all 3 products! It takes time so you have be very patient and consistent with all of the products.

47

Sharon 01.11.10 at 2:55 pm

I, too, fell for the 30-day free trial for $5.95 and received the items today. When I saw that you would automatically be billed the “discounted rate” of $89.95 a month, well that is too much for me, and it was sounding more and more like one of those old book/record club nightmares you never seem to be able to get out of. I did not get the souffle item that everyone seems wild about and that might have tempted me to try it. Anyway, I called and was put on hold for a while but finally spoke to someone who tried in many ways to get me to try it. I just told them I didn’t want anything where I would automatically be billed for something when I didn’t even know if I liked the product. They told me that I didn’t have to buy it every month but that I could have 60-90-120 day orders…no thanks; then a real miracle, they are offering a sale next week where I could buy this for $39.95 for life. I could get this $50/month less than what you are supposedly charging forever? Now I really don’t want it. If that isn’t scam-based, what is!? I guess they really sell the package for $39.95 but if you like it and are stupid enough to pay the $89.95, that’s what you get billed. So, if you do like it, call right away, tell them you want to return it and get it for $39.95. If it had been $39.95/month it MIGHT have made me try it but I still hate the selling tactics. In this economy, we all need to be in charge of what we buy; not the other way around. I do worry that they will continue to bill me and that I will have to go to extraordinary lengths to get it settled though they say not. I am really sorry I fell for it though, as I said, I did not try it. It’s up to you…but don’t pay full price.

48

Theresa 01.14.10 at 4:50 pm

Do not trust these people they lie. This free trial will cost you 89.95. They kept telling me it was free,but you end up paying. they say keep trying it until your trial is up and charge you. I was quoted a price and when I called back was given another price. this trial is not free. be aware.

49

connie 01.18.10 at 12:38 pm

I am surprised with all the negative comments out there. I do think that their advertising is terrible. They should be upfront with the way they bill customers. However, I am smart enough to realize that when someone states that something is free, it isn’t. I do not have hair falling out and it is not very thin, it is just super fine. I have been using the product for eight months and my hair has never looked better. It is the best shampoo and conditioner combination that I have ever used. I was able to make my last purchase on ebay, if it weren’t for that I could not afford it.

50

Stacey 01.25.10 at 10:52 am

I tried the Ookisa offer and the only thing I gained was losing time and money and a constant struggle with their customer service.

The product itself, the intro kit of shampoo, conditioner, and the “serum”, did absolutely nothing. I noticed no difference from if I would have used a bottle of 99-cent Suave that would have lasted 10 times longer.

I called to return the kit in plenty of time, you have 30 days to return the product even if the bottles are empty, and I have been fighting with customer service ever since.

I shipped back the product on December 22nd, 2009 and to-date, January 25th, 2010 the company claims they haven’t received my return. I shipped using just the standard US post office and had no tracking info on my package, all I have is my initial receipt from the post office that states what city/zip code the packaged was shipped to and how much it cost.

After fighting back and forth like 2 phones calls and 6 emails with Ookisa’s clueless customer support, they finally told me I could send them my receipt as proof of shipment. They stated they are busy and could be backed up in processing the return; in the meantime I will be charged like $80 b/c they are slow or are a scam operation and really did receive my package and are just not crediting my account.

I would suggest NO ONE to buy from this company. The claims are false and trying to get your “no worry money back guarantee” is a joke!

…I’m still fighting with getting a credit and to not be charged for the product I returned.

Stacey

51

Amy 02.02.10 at 7:07 am

This company is a SCAM. The products don’t work any better than Nioxin or any of the other companies that claim to make hair thicker. Thick hair is a result of genetics and lifestyle/diet. The problem with OOKISA is that once they charge you for their products, you can never return them and get your money back no matter what! Once you are outside of their trial period (read the fine print), you can never get a refund on any future shipments. I had two shipments come to me and after those two, I decided that I didn’t want to pay $83.55 (which is what the total would come out to with overinflated shipping) for shampoo and conditioner. I called them and told them that I would return this newest shipment unopened and unused and asked for a credit to my card. They said they can cancel all future shipments, but that they couldn’t credit anything they had already shipped to me. Once they charge your card, you can never get your money back. I’ve never heard of a company that doesn’t allow you to return an unused product back, EVER! Don’t get sucked in. Once you order from them, you will never be allowed to return and get your money back after the trial period.

52

Lola 02.04.10 at 11:51 am

I think it’s obvious that this is a total scam. I have thick hair but I really want more volume. I saw the advertisment and decided to google for more info . Even though I haven’t been to the OOKISA site, I am smart enough to know that they would ask for a credit card to give me future charges without being upfront and honest. A lot of “free trial offers” do it that way. Everything in life has small print. READ IT!

If this product was so great, they would give actual free offers with no credit card needed. Knowing their product is so great that people would HAVE to come back and order because it is that fabulous.

I think all of these good reviews are from the OOKISA company. They all have the same format. They sound like all other info-mercials.

Do yourself a favor and stay away from this. This is 2010… where nobody cares about anybody. It’s all about the mighty buck. People dream of ways to screw the simple folk out of their money so they can live in nice houses and drive luxurious cars. In the grand scheme of things, you don’t matter. Only your money does.

53

sue 02.08.10 at 12:44 pm

well ladies,

i also used all sort of shampoos out there and when i went to OOKISA site and realize how much i will spend and how much they will charge you afterwards read the fine print…i decide not to order it , well i have problems with my hair too ..now that i discover this Umberto collagen therapy at target and its really helped my hair and i used John Freida shampoo and conditioner and they works fine for my hair and i am very happy with it that i don’t have to spend a lot of money … :)

54

Ava 02.28.10 at 12:37 pm

It’s been a year and my hair still hasn’t recovered,still snapping off and flyaway

55

Mindy 03.03.10 at 8:17 am

This is my first post and I am def uncomfortable even talking about my hair loss in this type of forum.. I am 47 have 4 kids very busy life style in good shape and health all except for my hair….I have Hashimotos and switched to Levoxly 4 mos ago and my hair is def getting worse. I am switching back to Armour which I took for years with no problem. I am def going through menopause but am seeing great Drs who practice natural hormone therapy. However even these Drs don’t understand hair loss. I have had gradual thinning since about 30 but in the past year it has really accelerated. My mom has really thin hair and I think I have the genetic link to have it. Mine is soooo thin on the sides and temple I really am almost bald……so scary….I have hair extensions so no one can really tell but I am panicked.. I will go to any Dr anywhere that is knowledgeable but I prefer an open minded not traditionalist since that is not my other Drs of choice. I know the extensions are not helping but there is no way I can take them out now…..I love reading the blogs it is comforting. Just wondering if anyone has been to someone they thought helped them and would reccomend to me.thx :( I live in Atlanta)

56

suki 03.04.10 at 12:46 am

hi mindy, i can relate completely to your feeling of panic…I am not in Atlanta and cannot offer much in the way of resolution just want to say something you have no doubt realized in finding this website…you are not alone! when my hair started falling out 45 years ago(!!) i thought i was the only female in the world it was happening to and that was a part of what made it so scary…keep coming here to draw comfort from your hairloss sisters! it helps. for me, the answer is acceptance(which is not to say that there aren’t other answers for you) but that is a struggle each day…some days i do better than others. soldier on, my friend! best suki

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